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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Pedraza Fernandez

Amy Pedraza Fernandez

August 7, 2025

5  out of  5
rating by Amy Pedraza Fernandez
"Amanda was super helpful in the process of obtaining my auto insurance. Very nice and easy to talk to, which definitely played into my decision to join the State Farm family. Not to mention the STEAL! I love how affordable they are compared to so many out there. 10 out of 10 service, thank you Amanda."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Amanda! "
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Eva Massana

August 7, 2025

5  out of  5
rating by Eva Massana
"Amanda Diaz is fantastic!! She’s knowledgeable, responsive, and went the extra mile to help. It’s a pleasure working with someone so professional and friendly. Highly recommend!!"
We responded:
"Thanks so much for the wonderful feedback! We're thrilled to hear Amanda made such a great impression. She really prides herself on being helpful and friendly. We appreciate your review!"
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Arman Ault

August 1, 2025

5  out of  5
rating by Arman Ault
"Very professional job oriented, she made the call exactly like she promised she would everything stayed the same. These are the people that make your company look good take a close look at this woman. She’s an attribute to your company. Thank you."
We responded:
"Thank you so much for your thoughtful feedback! We're glad to hear she delivered exactly as promised and kept everything on track. It means a lot to us to have team members who represent the company so well. We'll be sure to pass along your kind words to her!"
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Victor Quinonez

July 31, 2025

5  out of  5
rating by Victor Quinonez
"Amanda is REALLY good! Always helpful and kind!"
We responded:
"Thank you so much for your review! Amanda is great and we are blessed to have her as a part of our team! "
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Kevin Russell

July 22, 2025

5  out of  5
rating by Kevin Russell
"They have all been excellent when I needed something. Keep up the good work."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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charles wilson

July 21, 2025

5  out of  5
rating by charles wilson
"Absolute best insurance agent I’ve ever had the pleasure of speaking to, Amanda made me fell very comfortable and the process was smooth and easy!!"
We responded:
"Thank you for the amazing review! Our team (especially Amanda) is dedicated to making every conversation special, and your recognition of her hard work is greatly appreciated!"
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Natalie Nolan

July 14, 2025

5  out of  5
rating by Natalie Nolan
"Customer service is awesome!! So happy that I feel I have someone in my corner when it comes to my car and home insurance protection!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Dana Brown

July 10, 2025

5  out of  5
rating by Dana Brown
"I have been helped by Amanda and she was awsome, also gave my son an awsome quote as well. Thank You Statefarm!!"
We responded:
"We appreciate your positive review! Our goal is to provide excellent service and quality, and it’s rewarding to know we succeeded. Thank you for your support!"
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Melissa Thompson

June 30, 2025

5  out of  5
rating by Melissa Thompson
"We have had our car insurance and our home insurance with Laura for years. They are always very helpful and responsive when we need assistance. I can’t imagine using another agent!"
We responded:
"We're so grateful for your positive feedback! It's customers like you that make our agency so special!"
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allen phillips

June 27, 2025

5  out of  5
rating by allen phillips
"Very helpful, spectacular customer service & very friendly. Thank y’all for everything."
We responded:
"Thank you for your wonderful review! We're delighted that you loved your visit. We can’t wait to welcome you back soon!"
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Jon Cozad

June 18, 2025

5  out of  5
rating by Jon Cozad
"Great customer service! Amanda has always been quick to respond to any of my questions and was very helpful."
We responded:
"Wow, thank you for the amazing review! Our team is dedicated to making every visit special, and your recognition of their hard work is greatly appreciated!"
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Erika Guevara

June 18, 2025

5  out of  5
rating by Erika Guevara
"Amanda is great, very communicative and helpful!!"
We responded:
"We’re so glad to hear you enjoyed your experience! Our team works hard to provide the best service, and your feedback motivates us even more. Thank you!"
Profile photo of Paul Morford

Paul Morford

June 16, 2025

5  out of  5
rating by Paul Morford
"Absolutely wonder person. So great to immediately talk to a real person. More then willing to go above and beyond rearranging numbers and coverages. Answered every question I had. You don't get this kind of customer service anymore. Highly recommend"
We responded:
"Thank you so much! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michael Hutchison

April 23, 2025

5  out of  5
rating by Michael Hutchison
"Jamie is friendly, courteous, professional and a pleasure to do business with. I am happy that I have switched to this agency."
We responded:
"Wow, thank you for the amazing review! Our team is dedicated to making every visit special, and your recognition of their hard work is greatly appreciated!"
Profile photo of Kathy Reagan

Kathy Reagan

April 9, 2025

5  out of  5
rating by Kathy Reagan
"Upon renewal of the insurance on my rental property, I spoke with Jamie of State Farm who not only made the renewal process simple but explained the coverage involved as a landlord. I additionally encouraged my tenant to apply for rental insurance for added protection. Jamie was the primary source of making us both feel safe and valued as customers. We will definitely renew again next year with State Farm."
We responded:
"I am so glad that Jamie was able to go above and beyond in helping with your insurance! Thank you so much for the kind words! "
Profile photo of Don West

Don West

April 4, 2025

5  out of  5
rating by Don West
"I recently had a new roof installed because of storm damage. Jamie pursued a re-quote for me for my homeowners insurance and personally contacted my roofer, got the forms prepared and signed and submitted them to the appropriate department. Her efforts and persistence resulted in a significant reduction in my premium which had increased by more than a thousand dollars from last year. Not only was it reduced from my quote for this year, the new premium was less than the year before!! Great work, Jamie, and kudos to the Laura Giannatti State Farm Agency."
We responded:
"Don, Thank you so much for the kind words! "
Profile photo of Timothy Holt

Timothy Holt

March 21, 2025

5  out of  5
rating by Timothy Holt
"Just completed my second visit with Amanda at the State Farm office on Davis Road in North Richland Hills. I have been shopping for new homeowners, automotive and motorcycle insurance for weeks now, and have visited many offices. This was my best overall experience and gave them my business for the year. I am extremely pleased with the attention to detail, service and friendliness Amanda showed me. Definitely want to Consider Amanda and the State Farm for your future insurance needs!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Mike Davis

Mike Davis

March 18, 2025

5  out of  5
rating by Mike Davis
"I was tired of paying for over priced insurance. So I called and Amanda was able to save me $112 a month! Wish I had done this ages ago. The call was fast and hassle-free. They even offered to help cancel my previous policy."
We responded:
"We are so glad you gave us a call! Feel free to call, text or email us if you need anything at all! "
Profile photo of Geoffrey Keroti

Geoffrey Keroti

March 14, 2025

5  out of  5
rating by Geoffrey Keroti
"The staff answered my questions professionally. They are always ready to assist you. They don't rush you to taking the policy. The rates are reasonable."
Profile photo of Grant Breech

Grant Breech

March 13, 2025

5  out of  5
rating by Grant Breech
"Jamie S. was very knowledgeable, thorough, and patient. She answered all my questions and helped me make informed changes to improve my coverage with a reasonable premium. Best of all, she was very responsive via text message and phone. Thanks, Jamie!"
We responded:
"We agree that Jamie is the best! Thank you for your kind words! "
Profile photo of Jenn Roller

Jenn Roller

March 3, 2025

5  out of  5
rating by Jenn Roller
"Amanda was very helpful. I was trying to determine rates for auto/renters insurance, and she was able to get me a rate 1/3 of what I'm currently paying at Allstate! I appreciate how quick and knowledgeable she was, I'm happy I was able to switch."
We responded:
"We are so excited to have you as a new client! Thank you so much for your kind words! "
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Derek Tidwell

February 27, 2025

5  out of  5
rating by Derek Tidwell
"They definitely get back with you in a timely manner!"
We responded:
"Thanks Derek for the review! We love that you have had positive experiences with our office! "
Profile photo of Ladonna Hill

Ladonna Hill

November 19, 2024

4  out of  5
rating by Ladonna Hill
"Laura Geninatti and staff have been very helpful and respond quickly to our insurance needs."
We responded:
"We’re so glad you had a good experience with us. Thank you for being such a great client throughout the years! "
Profile photo of Chris Perkins

Chris Perkins

November 14, 2024

5  out of  5
rating by Chris Perkins
"Jamie was AMAZING! I called in with a specific question about my life ins. policies and she did not know the answer but she asked to give her a day or two to call and find out. She was prompt and communicative and was able to answer my question. Thanks again Angie! I highly recommended State Farm Laura Geninatti's office for all your ins. Needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Jamie Baer-Coble

Jamie Baer-Coble

November 5, 2024

5  out of  5
rating by Jamie Baer-Coble
"Spencer went above and beyond getting my policy setup for me. The entire office is friendly, but I appreciated his patience with me at 5pm on a Friday!"
We responded:
"Thank you so much! I am so glad we were able to help you!"